We prefer text messages! (508) 507-9201  |   Email: service@pelletstoveservice.com

To enable us to better serve you, we ask that you please use email or text messaging. If want to book an appointment please use the self booking calendar link to the left. If you must leave a phone message, please note that phone calls are returned each Wednesday morning from 8am-12pm.
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Pellet stove service is the professional alternative to dealer service.
We install, repair and clean just about any pellet stove in New England. 

Since 2003 we have dedicated our company to servicing ONLY pellet burning stoves, pellet boilers and pellet furnaces. If you are looking for a pellet stove repair, a pellet stove installation or a pellet stove cleaning you have come to the right place.

Pellet Stove Installation

Optimal performance for any pellet stove starts with the correct pellet stove installation. Pelletstoveservice.com knows that just meeting local and State codes for installation is not enough! Pellet stoves require special venting materials which are different from gas and traditional wood stove venting systems. Pellet stove installations must meet all local and State building codes but not necessarily meet the minimum requirements. Following ALL of the recommended installation requirements from the manufacturer will yield the best possible performance with the least amount of seasonal maintenance. Read more

Pellet Stove Repair

Pellet Stove Service provides repair service most brands, and can readily get parts for: Avalon, Lopi, Harman, Lennox, Whitfield, Englander, Summers Heat, Timber Ridge, Breckwell, Enviro, Rika, Regency, Vista Flame, USSC, Quadrafire, St. Croix and more.

We are the alternative to dealer service for all repair services concerning your pellet stove. Read more

Is your pellet stove not putting out as much heat as it used to? Are you always cleaning the glass on your pellet stove? Has your pellet stove stopped feeding pellets? Has your dealer tried to repair your pellet stove more than once for the same problem? If you answer yes to any of these questions, you need our pellet stove expertise! Owning a pellet stove should make your life easier. Read More

As of 2015, we have changed how we interact with our customers and will no longer be accepting or returning phone calls as a general way to get information or to book service appointments. We love our work and respectfully appreciate each of customers needs, but due to an overwhelming demand for our services, we have to become more efficient at the work we do and cut out the wasted time associated with doing business over the phone.

We are a very small operation. If we aren't working on a stove, most likely we are in transit going to another stove...and since I have a family, boundaries concerning how I interact with that side of my life just needs to be respected.

For information, use the website.
To book an appointment, use the website.
To set up an installation, use the installation quote from the website.
We can receive text messages at our office number, this is the best way to make general inquiries.
Email is another option for questions, send them to: service@pelletstoveservice.com

Last but not least, invest in us as a company and buy a service plan from February-May and beat the rush, have your stove service routinely during the summer.

To give you some perspective, on Sunday, October 18th it was 34 degrees with snow flurries, the following day, Monday October 20th we received more than 400 phone calls. It takes hours just to listen to them all, let alone triage, call back and schedule.

Thanks for your understanding.